Gunsmith quality control question

7mm

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So let's say a guy sent a barrel in to get chambered, fluted, muzzle threaded, brake installed, and cerakote. Total cost was around $1200...

But when the rifle comes back, the Engraving is wrong. Its engraved as a 7.5 twist but the barrel is actually a 7 twist.

As well, the barrel was shot twice, copper fouled and uncleaned.

What should a guy do if the Smith messed up on the engraving?

 

Willys

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So let's say a guy sent a barrel in to get chambered, fluted, muzzle threaded, brake installed, and cerakote. Total cost was around $1200...

But when the rifle comes back, the Engraving is wrong. Its engraved as a 7.5 twist but the barrel is actually a 7 twist.

As well, the barrel was shot twice, copper fouled and uncleaned.

What should a guy do if the Smith messed up on the engraving?
Thats a small thing imo - surprised the twist is even on there. Wrong caliber of course would need changed. Ask smith to fix if worried about it.
Shot twice no cleaning is normal, actually many smiths don’t even test their work so take the first shot and pray.
 

Masterdunbar

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It’s hard to not get worked up when you spend hard earned money on things but …..he puts his pants on no different than you or I. Mistakes happen. If it shoots good……you’ll forget all about it.
 

DirectDrive

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I wouldn't sweat the twist rate engraving being off.
Wrong chamber would be very bad, of course.
The fouled barrel ? Meh.

Next time write out a detailed work order that covers everything precisely.
A written copy of what you have already verbalized to the order taker.
Double space each item with each particular category in bold.
Sometimes these jobs are done by more than one individual, so make your work order easy to read/check off and not all jumbled into one paragraph.

Put your name and phone number on your work order.
There may be a job number that you could jot down as well.
 
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MECA

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Agree with the above.
Might have some kid on the engraver that mis-read for twist, who knows.
Personally, I don't mind the dirty barrel. I lets me know the guy at least fired it and everything came out Kosher!!
 

TaperPin

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It’s not a perfect world. Do those two things amount to anything that makes the gun less useful - if no, you can spend many hours being frustrated or choose to use those same hours enjoying the rifle.
 

7mm

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I know it doesn't effect the function of the rifle but...if I'm being honest its a little disappointing,
I would have preferred no engraving.

I have high expectations when it comes to custom work. And now I question the quality control of this particular shop.
 

Quicksilver

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Understandable, I would let the performance of the barrel do the talking before you come to a conclusion.

Example. I got a carbon barrel I had waited 12 months for and it came 1:8 twist not 1:7.5 like I wanted. Would still shoot the bullets I wanted to run…it’s just not what I ordered. That barrel is a consistent 1/3moa shooter out to 600yds and couldn’t be happier. I couldn’t care less about the twist rate now.
 

Willys

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I purchased a flattop eh1 stock from a well known shop to be inlet and I supplied a bat action and proof barrel to be fitted and chambered with their Lapua 338 AI reamer. A year later it was completed but chamber was not Ackley - I had to false shoulder to fireform. And throat was some type of borerider that went on forever. But it can shoot 7” ten shot groups with 3” vertical at 1000 yards. And 3 shot 3” groups .
But I’m swapping barrel out for a Terminator 338. A $1000 fix
 

J2shooter

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The Smith should want to know about the mistake and wouldn't want you to just accept it and try to not worry about it. The Smith should be interested in making it right for you.

Test firing without cleaning is pretty standard as far as I know. That's the way all my custom barrels have come to me.
 

7mm

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Smith said he would try to fix it if I sent it back or maybe refund some money, but then stopped communicating after I voiced some other concerns.
 

DirectDrive

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Smith said he would try to fix it if I sent it back or maybe refund some money, but then stopped communicating after I voiced some other concerns.
Do not send it back.
Whenever a job is messed up and the customer "sends it back", 90% of the time the screw-up either doesn't get fixed or the "fix" makes the original screw-up worse.

Book it.
 

Lancetkenyon

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Quick question. Did you run a tight patch down the barrel and confirm it is actually a 1:7"? I have seen a barrel marked 1:7" from the manufacturer actually be a 1:7.5". Seen a 1:8" marked barrel actually be a 1:8.4" too.
 

J2shooter

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Quick question. Did you run a tight patch down the barrel and confirm it is actually a 1:7"? I have seen a barrel marked 1:7" from the manufacturer actually be a 1:7.5". Seen a 1:8" marked barrel actually be a 1:8.4" too.
Good point there Lance.
 

7mm

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Quick question. Did you run a tight patch down the barrel and confirm it is actually a 1:7"? I have seen a barrel marked 1:7" from the manufacturer actually be a 1:7.5". Seen a 1:8" marked barrel actually be a 1:8.4" too.
That was the first thing I did. And yes its a 7.

It was an error on the gunsmiths part, not Bartlein.
 

7mm

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Do not send it back.
Whenever a job is messed up and the customer "sends it back", 90% of the time the screw-up either doesn't get fixed or the "fix" makes the original screw-up worse.

Book it.
What do you mean by book it?
 

7mm

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He's offering a $50 refund 🤣🤦
I'm tempted to just say keep it.
 

Willys

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Mistakes happen, take the $50 and enjoy the rifle. Twist is one turn in 7” or one turn in 7.5” . Wouldn’t lose sleep over it imo. If I was I enjoy rifles enough that I would sell new barrel at a loss and get another barrel chambered.
 

J2shooter

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He's offering a $50 refund 🤣🤦
I'm tempted to just say keep it.
Why not send it back to him and let him try to fix it? He offered that right?
 

7mm

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Oh well. Atleast its just superficial and doesn't effect performance. Lesson learned, ill use a different smith on the next one.
 

7mm

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Why not send it back to him and let him try to fix it? He offered that right?
He did but I can't wait another 4 weeks. Plus I'm not sure if there really is a fjx. Its all good lessons learned
 

DirectDrive

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Oh well. Atleast its just superficial and doesn't effect performance. Lesson learned, ill use a different smith on the next one.
The screw up could be a lot worse.
It's minor.
And he could be a good smith and maybe it was his engraver that made the screw up.

Make sure the work order is clearly delineated.
I'll develop my own work order in addition to phone convo and any work forms.
A copy of my version of the work order gets packed with the piece.
Gotta make it simple, sometimes multiple people work on your job.
 

Broz

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I have no idea who the smith is, and I don't really care to know. But I would over look the human error and judge the finished product by whats more important. Fit and finish. Function, and most important to me ... does it shoot well. Yes I agree we pay, we wait, we anticipate. And when something like this goes wrong it is disappointing. But don't let something this trivial ruin your enjoyment of a great new rifle. Let the rifle speak as for what the build really is.
 

7mm

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I have no idea who the smith is, and I don't really care to know. But I would over look the human error and judge the finished product by whats more important. Fit and finish. Function, and most important to me ... does it shoot well. Yes I agree we pay, we wait, we anticipate. And when something like this goes wrong it is disappointing. But don't let something this trivial ruin your enjoyment of a great new rifle. Let the rifle speak as for what the build really is.
I agree, im not gunna let it ruin anything. If the rifle shoots great ill be happy.
 

crazymonkey

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It's hard to not be pleased with the mistake . It's money spent and should be right. I took a winchester model 70 in for a break to a gunsmith I hadn't used before my mistake. Super clean and best customer service I've seen . You could track your guns progress online . So my work order said remove the front sight thread barrel for custom in house break blue to match existing finish . DO NOT RE INSTALL FRONT SIGHT . It's got the big Ole bird cage over the front post and with a scope It's in the line of sight. Picked it up and it did have the break and it was nice .Till I saw they had moved the front sight down the barrel and re- drilled and installed everything . About the dumbest thing I've ever seen . It was the break then the sights with the cage over the post . I was pissed 😤 . They did remove the sight but put in screw in plugs to fill the freshly drilled and tapped holes they added . Not happy with it and won't use them again.

 

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